Norway Looking to Lead in Customer Experience & Engagement
Norway’s longest running IT conference , IT-tinget concluded yesterday in the beautiful town of Tonsberg about an hour south of [...]
View ArticleCisco Meraki Systems Manager Extends Enterprise Mobility Management to the Cloud
The industry is going beyond BYOD—it’s not just about simply connecting the device anymore: the mobile landscape has grown to [...]
View ArticleA Broad Partner Ecosystem is Pivotal To Delivering the Total Customer Experience
Many highly successful companies have a common characteristic- their customer care strategy is supportive of, and in alignment with, their corporate brand strategy, often driving to provide a...
View ArticleMoustaches and the Customer Experience
Remember when moustaches were cool? For those who weren’t paying attention, it was back in the 1980s when Tom Selleck–sporting that signature facial hair–ruled the T.V. airwaves as private investigator...
View Article3 Ways Santa’s Store Helpers are Making Shopping Easier this Holiday Season
Holiday shopping isn’t like it used to be. Retail sales associates – a.k.a Santa’s helpers – are taking on more than just ushering shoppers into fitting rooms and helping them check out. Today, their...
View ArticleHow to Create an Omnichannel Strategy that’s Worth Celebrating
This holiday season customers have more ways to shop than ever before. Retailers are making it easier to get the right presents by providing enhanced delivery options – from buy online, pick up in...
View ArticleThe Shift from Retail Solutions to Strategic Capabilities
Hello, everyone! My name is Ed Jimenez, and I am the new lead for Retail & Hospitality for Cisco’s Business Transformation Team. My job is to help retailers and hoteliers make better use of...
View ArticleFrom Pampered Customer to DevNet Zone Builder. Is this you?
Help design the future DevNet Zone near you! You have the unique chance of dictating and having your say on what exactly you want from the DevNet Zone. So, share your programmability wish list here.
View ArticleDesign Thinking at Cisco DevNet
Join #DevNet as we share how we approach the drawing board for any new project. #CiscoChat
View Article
